Terms and Conditions

Intellectual property

The names, images and logos displayed on this site which identify DW and/or third parties are the proprietary material of DW and/or third parties. Copying any of this material is not permitted without prior approval from the owner of the relevant intellectual property rights.

Use of data, charts, market information etc. within the DW website and associated downloads require permission from DW.

Requests for such approval should be directed to our research centre admin@douglaswestwood.com.

Please give details of your intended use of the relevant material and include your contact details: name, address, telephone number, fax number and email.

Linking policy

You do not have to ask permission to link directly to pages hosted on this site. DW is not responsible for the contents or reliability of any site to which it is linked and does not necessarily endorse the views expressed within them. Linking to or from this site should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

Virus Protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.


The DW website and material relating to information, products and services (or to third party information, products and services), is provided ‘as is’, without any representation or endorsement made and without warranty of any kind whether express or implied. Please note that, whilst every effort is made to ensure the accuracy of the material included on this site, it is made available for general information only and does not constitute professional or legal advice.

We do not warrant that the operation of this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy and reliability of the materials. In no event will DW be liable for any loss or damage including, without limitation, loss of profits, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use, or loss of use of, data, arising out of, or in connection with, the use of this website.

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.


We make every effort to process publication orders within 24 hours of receipt (sending hard copies via DHL and PDF orders via email). Orders received outside office hours (9am – 5.30pm GMT, Monday – Friday) and during UK public holidays will be processed on the next working day.


When purchasing via the website, EU companies are asked to provide an EU VAT number. Following such online purchases, DW will verify if the VAT number provided is valid, otherwise we reserve the right to charge VAT at the standard rate, where applicable.

Purchases in PDF format and our secure PDF system

When purchasing in PDF format, these will be sent to the purchaser in an encrypted form along with a username and password. With each purchase, the PDF can be viewed/saved/printed on one machine. A ‘Multi-User’ upgrade will permit the PDF report to be viewed/saved/printed on up-to five different machines.

PDF licenses or printed copies must not be shared outside the purchaser’s organisation, or otherwise circulated in any form. A license can be upgraded at any stage after the original sale and further additional licenses can be discussed by emailing research@douglaswestwood.com.

The first time the PDF is opened an internet connection is required and the supplied password and username are needed. After this time, the PDF can be used as normal. Should this not be possible, a telephone unlock can be completed via the exchange of access codes.

Due to copyright restriction, PDFs of reports do not have the option to copy content or make screenshots. Please contact us if there are any charts or information you intend to reproduce and we will consider all requests.

If you have made a ‘paid for’ PDF order, this will be set up on our secure PDF system, before being sent via email to the address you have provided, during UK office hours the same day of purchase, Monday-Friday.

Opening PDFs – Troubleshooting

If you are trying to open a PDF behind a proxy server or firewall and are experiencing problems, please tick the box “check here if you are having difficulty”. You will be given an access code e.g. 4CDADC which you should email to research@douglaswestwood.com. We will then reply with an ‘unlock code’ which you should enter to give you access to the PDF. You will only be required to use the codes the first time of opening on your machine.

Please note Terms and Conditions and prices are subject to change at any time and without notice.

*VAT applies to PDF publication purchases (for applicable countries) but not for hard copies within the same transaction.

Our research and consulting work is trusted by energy industry players, governments and investment houses, and is regularly sourced by leading business media worldwide: